An Update on Yesterday’s Ban Bug (Resolved)
On Tuesday, December 29th at approximately 3:30pm PST, Grindr experienced a bug with our moderation systems. These systems were designed to fight spam, but unfortunately this incident resulted in the unintentional banning of several Grindr members during a 17-minute window of time. The issue was detected and rectified within those 17 minutes and all affected users were fully unbanned within 2 hours.
We apologize for any inconvenience or confusion this caused. We are actively working to ensure this does not happen again and we are committed to continually improving our moderation systems in 2021.
The Grindr team wishes you a joyous holiday season!