GRINDR PRIVACY AND COOKIE POLICY

Effective Date: The earlier of 2022-07-06 or user acknowledgment.

Welcome to Grindr’s Privacy and Cookie Policy (“Policy”). All references in this policy to “Grindr”, “we”, “us”, or “our”, refer to Grindr LLC, its parent companies, and its subsidiaries such as Grindr Canada Inc. This Policy explains how Grindr LLC processes and puts you in control of your Personal Information. At Grindr, “Personal Information” means any information that allows someone to identify, or reasonably link to, you directly or indirectly. When we describe “processing” of Personal Information, we mean how we collect, use, share, and retain Personal Information. This policy covers these activities across all of our services (“Services” or “Grindr Services”). We have included [LEARN MORE] page links that describe additional details you may find helpful.

This policy covers the following Grindr Services:

For processing of Personal Information of Grindr employees, contractors, and applicants, please click here to review our related processing practices.

Our Commitment to Privacy. As a global LGTBQ+ social networking application, the Grindr Services allows you to share information about yourself, including sensitive information such as your sexual orientation and precise location, with us, the service providers who help us provide our Services, and other Grindr users. Our goal is to put you in control of as much of the Personal Information that you share within the Grindr Services as possible. We recommend you read this Privacy and Cookie Policy and our Terms and Conditions of Service carefully.  To support our commitment to continued transparency, in addition to regular updates to this Policy, within the Grindr Services you will see occasional pop-up privacy notices meant to help you understand what you are participating in when you choose to use certain features or services.    

Grindr LLC is a U.S.-based Company. By using the Grindr Services, you are transmitting information to Grindr in the United States and its service providers (in the United States and other third countries). If you are a resident of another country, note that the United States and other third countries may not afford the same privacy protections as your country of residence. 

Permissible Age. The Grindr Services are intended only for users who are legal adults, generally eighteen (18) years of age and older. If you are aware that a child or minor has submitted Personal Information on the Grindr Services, please contact us by either using the in-app reporting tool (click here for more information) or by submitting a request outside of your Grindr account by clicking here, so that we can take appropriate action.

California Residents. Please see Your California Privacy Rights to learn about the specific rights you are afforded under California privacy laws.

PERSONAL INFORMATION WE COLLECT

When you use the Grindr Services, we collect Personal Information about you, the majority of which you choose to provide. We may collect data about your interactions, use, and experiences with our Services and receive information from third-parties. [LEARN MORE]

WHAT WE DO WITH YOUR PERSONAL INFORMATION

The main reason we use your Personal Information is to enable the Grindr Services, such as providing you with core features of the App, providing you with support, and supporting platform safety. We only process your Personal Information in accordance with specific purposes and legal bases where required. [LEARN MORE]

In general, we use your Personal Information to:

HOW WE SHARE YOUR PERSONAL INFORMATION

To enable you to make meaningful connections, Grindr allows you to share information about yourself with the Grindr Community and third-parties in connection with our providing you with the Grindr Services as described in this Policy. In general, we share your Personal Information in the following ways:

HOW LONG WE KEEP YOUR PERSONAL INFORMATION

We retain your Personal Information for no longer than is necessary to fulfill the purposes for which the information was collected or as otherwise permitted or pursuant to Legal Obligations or pursuant to the Grindr Terms and Conditions of Service and/or the Grindr Community Guidelines. We also retain a device identifier (i.e., IDFV and Android ID) and limited log information for up to a period of two years following account deletion to support internal reporting, metrics and statistics. Personal Information may be retained for longer periods of time if required for legal or security purposes. For example, Grindr may retain some account information, a device identifier (i.e., IDFV and Android ID), and limited log information for accounts that have been banned or that violate the Grindr Terms and Conditions of Service and/or Grindr Community Guidelines. In some circumstances, Grindr may also retain chat messages used for reporting violative behavior resulting in an account’s ban. [LEARN MORE]

Server-side and Local Storage: Grindr is transitioning to the storage of chat messages on its servers to support the use of the Grindr Services including enhanced safety features and an improved user experience across multiple platforms and devices, which will result in a longer retention in compliance with our data retention policy. However, chat messages, including images and recordings, may still be retained locally on user devices and may still be retained on the recipient’s device even after the information is no longer available on Grindr’s servers. 

YOUR CHOICES AND RIGHTS

You can make the following choices and exercise your rights regarding your Personal Information held by Grindr:

You can visit our Privacy Help Center to learn more about our features that support your privacy and choices. To exercise your choice and rights or to make a request outside of your Grindr account, click here. Statistics pertaining to Grindr’s processing of access, erasure and opt-out requests can be found here.

HOW WE PROTECT YOUR PERSONAL INFORMATION

At Grindr, we take the privacy and security of your Personal Information seriously. Our cybersecurity team actively works to maintain the integrity, confidentiality and availability of the Grindr Services. Our policies and protocols are focused on protecting your Personal Information. We consistently strive to improve our defenses in the ongoing battle against threat actors. That said, no method of transmission over the Internet, or method of electronic storage, is fully secure, and Grindr cannot guarantee the security of your Personal Information. In the event that we are required by law to inform you of any unauthorized access to your Personal Information, we may notify you electronically or in writing in accordance with applicable law.

HOW TO CONTACT US OR FILE COMPLAINTS

Contact Information. Grindr welcomes your comments, questions, or complaints regarding this Privacy and Cookie Policy, our use of your Personal Information, or our response to your requests regarding your Personal Information. Please contact us by email at privacy@grindr.com or by postal mail at: Grindr LLC, Attn: Privacy Office, PO Box 69176, West Hollywood, CA 90069.

Contacting our DPO and EEA Representative. Individuals in the European Economic Area (EEA) and the United Kingdom (UK) also have the right to lodge a complaint with a supervisory authority in the EEA Country where they reside or work, or where the alleged infringement of the General Data Protection Regulation (EU) 2016/679 (“GDPR”) took place.  You can find information about your data protection regulator here. Individuals in the UK can lodge a complaint with the Information Commissioner’s Office (ICO). Individuals in Switzerland also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner. For complaints from individuals in the EEA, UK, or Switzerland that cannot be resolved with Grindr directly, Grindr will cooperate with EEA, UK, and Swiss authorities and will implement the advice they provide with respect to such unresolved complaints.

If you are based in the EEA or UK or have GDPR-related inquiries, you may contact our EEA and UK Representative by submitting your request or inquiry to the postal address listed here for your country of residence.

You can also submit a request to contact Grindr’s Data Protection Officer (DPO) through our website here.

Where necessary, we may request specific information from you to verify your identity prior to processing your request.

POLICY CHANGES

The latest version of the policy available at https://www.grindr.com/new-privacy-policy/ will govern our use of your Personal Information. Grindr may revise this policy from time to time. If Grindr determines, in its sole discretion, that the changes we make to this policy are material, we will notify you in advance (e.g., within the App or via email).